Resources

Renom resources: reviews and reputation for local businesses

Practical guides and plain definitions on the problem Renom solves. Each guide gives the method first, so it is useful whichever tool you use; only its last section mentions Renom.

Guides

When to ask customers for a review, and how to reply to the bad onesA short guide for local businesses: the right moment to ask for a review, how to ask, and how to reply to a negative review without making it worse.

Glossary

Online reputation managementOnline reputation management is how a business gathers, answers and learns from customer reviews. The three habits that matter for local businesses.

Renom resources: reviews and reputation for local businesses

Guides

Glossary

Part of the New Odyssey suite