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Renom vs Podium: price and features compared
Podium is a broad customer-messaging platform, with payments, phones, chat and text marketing alongside review collection by text; it lists no prices. Renom does reviews only: it asks every customer by email, drafts a reply to each review for you to approve, and flags repeated complaints. It's free to set up, then from $29 a month.
Prices and features checked Oct 31, 2026.
| Feature | Renom | Podium |
|---|---|---|
| Price | Free to set up: 1 location and 10 review requests a month, no card. Starter $29 (1 location, 150 requests), Growth $59 (3 locations, 600 requests) and Multi-location $129 (10 locations, 2,500 requests) a month, billed monthly | No prices listed: its page says plans are designed around your business and asks you to talk to sales; an AI Employee add-on is offered for any plan, without a price |
| Review requests | By email today, with one reminder, and every customer is offered the public review link; texts are built and wait on carrier registration | Review collection by text, for Google, Facebook and other review sites |
| Replies to reviews | A reply drafted in your voice for every review; nothing is posted until someone approves it | Not listed on its pricing page |
| Review sites | Yelp, Facebook, Tripadvisor, Healthgrades and others, read once a day; Google Business Profile in early access, waiting on Google's API approval | Google, Facebook and other review sites, named for review collection |
| Beyond reviews | Reviews only: alerts for low ratings and repeated complaints, themes and a Monday summary | Payments, phones, website chat, an inbox, AI text marketing campaigns and automations with 200+ integrations |
| Availability | Available now; free to set up, and a 14-day free trial when you choose a plan | By demo; free trial terms not listed on its pricing page |
Choose Podium if
- You want payments, phones, chat and text marketing in the same product as reviews.
- You want review requests by text today: Renom's texting is still waiting on carrier registration.
- You want an AI employee that sells and schedules, which its page offers as an add-on.
Choose Renom if
- You want a published monthly price and a free start with no card.
- You want a drafted reply to every review that nobody posts without approving.
- You want every customer asked the same way, with no review gating and no incentives.
What this comparison leaves out
"Not listed" or "Not stated" means Podium's pricing page doesn't mention it. Podium may offer something similar elsewhere, so check before you decide.
Prices change. The sources and the date checked are at the foot of this page.
Questions
Does Renom send review requests by text?
Not yet. Texting is built and waits on New Odyssey's carrier registration with Twilio; requests go by email meanwhile. Once it's on, texts go only to customers who agreed, between 9 a.m. and 8 p.m. local time.
When were Podium's prices checked?
Oct 31, 2026, from podium.com/pricing. Prices change, so check their page before you decide.
Questions buyers ask
How is Renom different from Podium?
Podium is a broad customer-messaging platform with payments, phones, chat and text marketing beside review collection by text, and its pricing page lists no prices (checked Oct 31, 2026). Renom does reviews only: it asks every customer by email, drafts a reply to each review for you to approve, and flags repeated complaints. Free to set up, then from $29.
Sources: podium.com/pricing. Checked Oct 31, 2026.